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Horrible Customer Service 12-16-2016
I researched and searched for the perfect snow gear to learn snowboarding this year. I finally found most of what I needed and loved here I spent almost $500 just with volcom to get my snow gear. My first day on the mountain I found a hole in my pinto pant I contacted volcom warranty to see what could be done they told me I could mail them back and then they would mail me a replacement pair. It's the middle of snow season and I have snowboarding classes twice a week these are the only pants I have and can't go without them. I found them very unpersonable and unaccommodating they didn't do anything out of there way to fix the problem in there end. If I return these pants I won't be purchasing anything else from volcom. Absolutely horrible customer service.
Might be awesome if they even came close to fitting 12-12-2016
I'm 5'9" with a 27 waist. I ordered the large because that's what the size chart said would fit me. I don't think I've ever been a large in anything but I trusted the reference I was given. The pants came in and look super cool and stylish. The material feels great and I think they would be really comfortable if they came anywhere close to fitting me. They are gigantic. I'm pretty sure 2 of me could fit into these pants. I'm most likely a small because I don't see how going down just one size would do me any good. I can't emphasize enough how big they are.
I really like the look and feel of the pants so it's upsetting that the reason I won't be able to use them is because Volcom gave me the wrong information. You make these pants, sell them on your site and you can't even put out an accurate size chart? I would have done better picking a size on my own without looking at your suggestions. According to your chart I'm a large but in reality I'm a small. That's a ridiculous difference. According to you I should be 5'2" with a 24-26" waist...But I'm 5'9" and 27+ inches at my waist. Again, that is a ridiculous difference.
Wish it would have worked out. Like I said, the pants seemed pretty cool. #bummed