Shipping Options

We offer FREE domestic standard ground shipping on orders $29 or more, and FREE returns, in the continental USA only.

This offer excludes certain promotions, and orders being shipped to Hawaii, Alaska, Canada, Puerto Rico and all other US territories.

Orders shipping to Mexico, Belize, El Salvador, Guatemala, Honduras, Nicaragua will be fulfilled by Bongo International and are also excluded. Orders shipping internationally will not be eligible for online promotions or discounts.

Once your order has been created, please expect a 24-48 hour processing timeframe before orders are shipped. Note that shipments can occasionally be delayed due to unforeseen circumstances.

We provide you with several delivery options for destinations within the United States & Canada Learn More

Returns Policy: Free 45 day Return Period


Volcom wants to assure you are 100% satisfied with the product you purchased, which is why we offer a FREE 45 day return period on all items ordered via phone or online store.


Return Claim Process:

  1. Call or email our Customer Service team and have your order # and items you wish to return available.
  2. Once your request is received we will email you a return authorization number (RA#), and a pre paid FedEx shipping label to have the product returned to us.
  3. Print the label out and drop your package off at the nearest FedEx shipping location: (
  4. Once we receive and inspect the product (typically 72 hours upon receipt), we will process your refund and automatically apply a credit to the credit card associated to your original order.


Note:  Products or packages mailed directly to Volcom Headquarters without RA# will be REFUSED and returned to the sender at their cost.  RA numbers are valid for only 30 days and will be returned if received after 30 day period.